FAQ

Shipping

Is shipping free? Yes. Shipping is free on every U.S. order.

How long does delivery take? We pack and ship within 3–5 business days, then USPS delivers in about 3–5 business days. Most orders arrive in 6–10 business days.

Will I get tracking? Yes. You'll get a tracking link by email as soon as your order ships. You can also use Track Your Order.

Returns

Can I return my order? Yes. You have 30 days from delivery to request a return on unworn items with tags. Email wavydeluxe@gmail.com to start one. See our Refund Policy.

Can I return a WAVY Set? Yes. Sets are regular-priced bundles, not sale items, so they're covered by the 30-day return policy.

What can't be returned? Custom and personalized orders, because they're printed just for you. If anything arrives damaged or wrong, contact us and we'll make it right.

Sizing and fit

How do the hoodies fit? They're cut oversized. Take your usual size for the oversized look, or size down one for a closer fit. See the Size Guide for full measurements.

Can I pick different sizes in a set? Yes. You choose your hoodie size and pants size separately.

Materials and care

What are the hoodies made of? 400 GSM heavyweight 100% cotton.

How do I wash them? Machine wash cold, inside out. Tumble dry low or hang dry. Don't iron over the logo.

Orders and payment

How can I pay? All major cards, Shop Pay, Apple Pay and Google Pay.

Can I order custom pieces for my team or business? Yes. Visit Custom Apparel or email wavydeluxe@gmail.com. No setup fees, and we send a free mockup first. Ordering 12 or more? Ask about bulk pricing.

Contact

Text (774) 849-8902, email wavydeluxe@gmail.com, or DM @wavy.deluxe on Instagram. We're based in Worcester, MA, and we reply fast.